Django Soft Design System PRO - FAQs | AppSeed

Frequently Asked Questions

Last updated: January 03 2025

Cashback Basics

Cashback works by giving you a percentage of your purchase back as a reward. When you shop through our website or app at participating retailers, we earn a commission. We then share a portion of that commission with you as cashback.
Yes, it's completely free to join Cashback Goat. There are no membership fees or hidden charges. You can sign up and start earning cashback right away without any cost to you.
We partner with thousands of retailers across various categories, including fashion, electronics, travel, and more. You can find a full list of participating stores on our website or app. We're constantly adding new partners to provide you with more cashback opportunities.

Earning and Redeeming Cashback

Typically, cashback appears in your account within 7-14 days after your purchase. However, some retailers may take up to 90 days to confirm and process the cashback. The exact timing can vary depending on the retailer and the type of purchase.
Once your cashback balance reaches the minimum payout threshold (usually $10 or $20), you can request a payout. We offer various redemption options, including PayPal transfers, bank deposits, or gift cards. Simply go to your account settings and choose your preferred payout method.
In most cases, you can combine cashback with store discounts and sales. However, using external promo codes may void your cashback. We recommend using the promo codes listed on our site to ensure you still earn cashback. Always check the store's terms and conditions for any restrictions.

Technical Issues

If your cashback isn't tracking, first ensure you've disabled ad blockers and are using the most recent version of your browser. If the issue persists, contact our customer support team with your order details, and we'll investigate the matter for you.
To ensure your purchases are tracked correctly: 1) Always start your shopping trip from our website or app. 2) Make sure you're logged into your account. 3) Complete your purchase in one session without leaving the retailer's site. 4) Avoid using other cashback or reward programs simultaneously. 5) Clear your browser cookies before shopping if you've visited the retailer's site directly before.
Yes, we take your privacy and security seriously. We use industry-standard encryption and security measures to protect your personal and financial information. We never store your credit card details, and all transactions are processed securely by our trusted payment partners. For more information, please review our Privacy Policy and Terms of Service.